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Shipping, Ordering and Information
We ship to US, US Territories, Puerto Rico, Canada, Australia, Military Addresses* and select foreign countries. Shipping Charges are Calculated in your Shopping Cart. To find out how much your shipping charges are go through the steps for checkout and you will see your charges before you submit payment. In the US, we prefer to ship via UPS. Please be sure the Ship To address is NOT a PO Box (except APO or FPO)
Note to our customers in Australia and New Zealand: All US companies, including The Batter's Box, are bound by contract by Easton Sports not to sell their products to Australia and New Zealand residents. This only applies to Easton brand products. Please purchase Easton products from your local authorized Easton distributor.
FedEx Shipping: Most in stock orders placed weekdays before 4:00 PM Eastern are shipped same day. Orders placed on weekends or holidays are shipped the next business day. Next Day Air shipped on Friday, or Second Day Air shipped on Thursday, will be delivered to you on the following Monday. If you need Saturday delivery, please call us at 1-843-477-1874.
US Mail: Same as above, but add two extra business days before we ship.
Payment Methods
We accept Visa, MasterCard, American Express, Discover and PayPal
(including debit cards)
We also accept check or money order by mail. Payment must be received before we ship. Personal checks must clear before merchandise will be shipped. All of these options are available in our online shopping cart.
South Carolina Residents add 8% sales tax
The laws of South Carolina govern all transactions
*Shipping to Military Addresses (APO & FPO)
Input your address information as follows;
Street Address 1: PSC xx Box xxxx
City: APO AE or FPO AP
State: select "Armed Forces Americas"
Zip: xxxxx
Do NOT use "For International Orders ONLY". Your address is a US address.
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Attention International Customers:
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Bongo International Shipping Now Available!
We have partnered with Bongo International Parcel and Mail Forwarding to service our international customers.
Bongo International provides it's customers with their very own US address (not a P.O. Box). Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system where you can consolidate them with other orders.
This process saves international customers up to 82% off typical international shipping rates. Step-By-Step Order Guide:
- 1. Shop for your items on our website and add them to your cart.
- 2. Setup your Bongo International account by clicking the below image.
- 3. After signup, Bongo will provide you with your very own US address.
- 4. Back at our site, proceed to checkout.
- 5. Enter your new US address supplied by Bongo as both your BILLING and SHIPPING Address.
- 6. Use the credit card that you have on file with Bongo as the payment method... No Exceptions.
- 7. Choose your domestic shipping method, and Place Order.
- 8. Once completed, finish your verification process with Bongo.
- 9. Bongo will take over from here, so communicate directly with them for delivery of your order.
If you have any questions, please feel free to contact Bongo through live chat or by e-mail. They will be glad to assist you. Click Below to Get Started!
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Out of Stock Items
It is our goal to provide you with the fastest delivery possible. However, some items may be out of stock for a variety of reasons, especially during peak seasons such as the start of your season, all-stars season, etc. We do our best to have a complete and large inventory (you should see our stock room!). Our online web site is edited manually and sometimes you will see an item online that is not actually in stock. We will notify you by e-mail if your item is out of stock and how long it is out of stock for. If part of your order is in stock and part is out of stock, we will ship the items that we do have, backorder the out of stock items and notify you by email and ship the out of stock item as soon as possible. Please be aware that some merchandise, especially those that come in colors, may require a little extra time to order. Usually not more than 7 to 10 days. No matter what, we will do everything possible to deliver your order as soon as possible. Remember though, sometimes it may cost you a little more for rush delivery.
This web site is maintained by The Batter's Box, Inc.
Copyright 1999-2009 The Batter's Box, Inc. All rights reserved.
Revised: 01/04/2010
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